Contact us

You can contact us by

• phone
• email
• post
• in person

By phone

Call us Monday to Friday from 9.00am to 5.00pm on

• 1800 550 460

By email

Email us at the address which relates to your location: 

Email address for States and Territories

State or Territory	Email address
Australian Capital Territory New South Wales Tasmania Victoria	clientserviceofficerSE@vrb.gov.au
Northern Territory Queensland South Australia Western Australia	Client.Service.Officer.NWSA@vrb.gov.au

By post

Please send your correspondence to us at the address which relates to your location: 

Postal address by location

State or Territory	Postal address
New South Wales Victoria Tasmania Australian Capital Territory	GPO Box 1631, SYDNEY NSW 2001
Queensland South Australia Western Australia Northern Territory	GPO Box 349, BRISBANE QLD 4001

In person*

We hear cases across Australia. Our main registries are located in: 

Sydney 
Level 2, Building B
Centennial Plaza
280 Elizabeth Street
Surry Hills NSW 2010
(Directly opposite Central Train Station) 

Brisbane 
Level 8, NAB Place
259 Queen Street
Brisbane QLD 4000
(A short walk from Central Train Station)

* Due to the current COVID19 Pandemic all VRB venues nationally are closed to the public until further notice. You can read more information here